Refund policy

Thank you for shopping with us.

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If your item arrives damaged, or you receive the wrong product, please contact us within 7 days of delivery at jaykaksoy@gmail.com with:

• Your contact information and order number
• A description of the issue
• Clear photos of the item and packaging

We will review the situation and, if approved, provide a replacement or appropriate resolution at our discretion.

Order Accuracy

Customers are responsible for ensuring that all shipping information and order details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

By completing a purchase from our store, you acknowledge and agree to this Return & Refund Policy.